Customer Service Representative (Manufacturing)

Customer Service Representative (Manufacturing)

Our client is an industry leader and manufacturer of creative flexible packaging products is looking to hire a strong Customer Service Representative

Job Ref. 1007
Location Toronto, Ontario
Category Customer Service
Job Type Direct Hire
Pay Rates •Hourly wage $18.00 to start after 3 months $20.00 • Company Benefits after 3 months.
Available Shifts 8:30am - 5pm

Tasks & Responsibilities

  • Answers incoming Customer’s emails and phone calls, processing customers Purchase Orders, ship dates, production dates, product information, tracing of shipments
  • Answers Sales Reps emails and phone calls on pricing and purchase orders.
  • Responsible for making any changes to Customer Purchase orders
  • Getting quotes from freight companies.
  • Generating Excel worksheet’s


  • Minimum of 3 years customer service experience in Manufacturing environment
  • Excellent communication skills required (written and verbal)
  • Must be detail oriented
  • Excellent Computer skills, Windows, Word, Excel
  • Excellent problem solving skills
  • Ability to work independently and with others.

Required Experience

  • Minimum of 3 years customer service experience in Manufacturing environment

Optimum Staffing Solutions Inc. is an equal opportunity employer and adheres to the principles and spirit of the Ontario Human Rights Code in its employment practices.

We would like to thank all candidates, in advance, for their interest in Optimum Staffing Solutions Inc. However, only the chosen candidates will be contacted for further discussion.

Required Education